Get Demo · Self-guided walkthrough

Your first customer request starts here.

A 90-second, captioned walkthrough of your first steps. Then follow the checklist below in your own workspace.

Card required. Then $99/month automatically unless canceled.

Silent, captioned guide with illustrative workflow screens. No real customer data.

01 · Activate

Create your company and activate your trial.

Use your own business email to create an account. Complete Starter checkout through Billing, then return to Talynora and refresh your subscription status. Creating an account alone does not activate booking.

Eligible new accounts get 14 days with a card, then $99/month automatically unless canceled. Cancellation immediately locks Customer Portal, booking and operations.

02 · Prepare

Set your timezone and technician hours.

Review your company's timezone in Settings. Open Technicians, add your team and set working days and hours. Review your service catalog before sharing the portal.

04 · Share

Introduce the link to your customers.

Use a “Request service” button on your website. Add the link to your email signature and your own customer messages. Replace the placeholder below with the link you copied.

Your HVAC company sends this message using its own email or phone. Talynora does not send customer SMS for you.

05 · Receive

Customers request service without signing in.

They enter their name, phone, email, service address, issue and preferred time. The request appears in Service requests. Talynora sends an email receipt to the customer and an email notification to the company owner. Check Spam if an email is missing.

06 · Confirm

Contact the customer and agree the visit.

Review the request, contact the customer using your company's own number or email, then schedule and review the technician, date and time in Calendar. Use Auto Schedule or add an appointment manually, checking availability first.

A service request is not a confirmed appointment. Your team is responsible for agreeing the visit and communicating any changes.

Need a hand getting set up?

Request a guided walkthrough, or sign in and follow these steps with your own company.